5 Leadership Capacities That Will Make Your Organization Shine

Want to be energetic? Enthusiastic? Hopeful?

Who doesn’t?!

Are people in your organization energetic, enthusiastic and hopeful?

Here’s the secret. I got it from education writer Michael Fullan, who lays out five leadership capacities in a simple way while weaving in knowledge and research from yesterday’s and today’s thought leaders.

The five critical leadership capacities Fullan describes in his book Leading in a Culture of Change are:

  1. Moral purpose

  2. Understanding change

  3. Relationships, relationships, relationships

  4. Knowledge-building

  5. Coherence-making

If you want an organization filled with people who are energetic, enthusiastic and hopeful, you’ve got to make sure your leadership team embodies these capacities in all they do—and that the entire organization is on board with the culture these capacities make up. This is essentially your organization’s brand.

The challenge for each individual is to live the brand and to let it inform every single decision made for the organization.

Moral Purpose

Moral purpose relates to three key elements necessary for a successful organization: vision, values and purpose. Successful organizations are clear on these, and their employees embody them in every action. For example, if sustainability is one of your organization’s values, you wouldn’t send out countless direct mail pieces printed on glossy unrecycled paper. If you were a public school system with a purpose to educate all students in your district, you wouldn’t discriminate against a student with disabilities or low income. Tony Hsieh used vision, value and purpose as the foundation for his world-renowned start-up Zappos. We all know how that worked out!

Understanding Change

To understand change and get others on board is tricky, and 70 percent of change initiatives fail. This is according to John Kotter, who spent 40 years researching change efforts in thousands of contexts. Do you want to know what works? In his book Leading Change, Kotter outlines the eight change accelerators. Get the book. Read it. It’s great. Why reinvent the wheel?

Relationships, Relationships, Relationships

When talking about building relationships, the first thing that comes to my mind is emotional intelligence. It’s different from IQ in that you can develop it. People with average IQ and high EQ outperform people with high IQ 70 percent of the time. In a nutshell, EQ is understanding yourself and others—combined with having personal motivation and regulation to communicate effectively and navigate relationships. It will get you $29,000 more per year, make you 58 percent more effective at your job and rank you with 90 percent of top performers.

I’ve taught classes on leading with emotional intelligence and written lots of blogs on the topic. You can read some of them here:

Want to Accelerate Your Career? The Magic Formula Equals EI Plus Coaching

What Tops the List of Lessons Learned by a Recent Master in Management Grad?

Hughesisms: Work Ethic Trumps Talent


Knowledge-building and knowledge-sharing are critical for the growth of any person or organization. The challenge is that individuals will not engage in sharing unless they find it motivating to do so. You can encourage their motivation by making them feel valued and connecting it to your organization’s moral purpose.

“Leadership and learning are indispensable to each other.”
—John F. Kennedy


Finally, to build coherence, a leader must be relentless in the first four capacities—that means having moral purpose, understanding change, developing relationships, and building and sharing knowledge. “The Coherence Framework has four components: focusing direction, cultivating collaborative cultures, deepening learning and securing accountability,” says Fullan in Coherence: The Right Drivers in Action for Schools, Districts and Systems.

Over time, you will find the most powerful coherence will come from having worked through the ambiguities and complexities of hard-to-solve problems. You will learn as you go. Coherence binds the brand to the culture and creates the culture necessary for the organization—and its people—to flourish.

Develop Your Leadership Capacities

Capiche works with leaders and leadership teams. Let me work with you to develop the five leadership capacities to forge a strong brand and culture. Call 541.601.0114 or email me to get started today.

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