Archive for emotional intelligence – Page 2

Hughesisms: Work Ethic Trumps Talent

Businessman Drawing a Colored Graph on Glass

In this post, I am sharing a column written by a student in the Southern Oregon University Master in Management program who also happens to be editor of the editorial page of the Salem, OR, Statesman Journal. Give this a read; I’ll share my reflections at the end. Enjoy.


Hughesisms: Work Ethic Trumps Talent

Written by Dick Hughes, statesmanjournal.com

Need a Laugh?

I consider myself fairly smart … in some ways.

Thus it was disconcerting last week when I heard people of average intelligence outperform people with high IQs 70 percent of the time. But that statistic does not surprise me. As a friend at a high-powered think tank in Washington, D.C., once told me, “We have bright interns, and we have hard-working interns. Rarely are they the same.”

Another relevant statistic: Emotional intelligence is twice as important as expertise in almost any job. That assumes, of course, that the person in the job has at least the minimum level of competence. From then on, it’s all about the person’s work ethic and ability to work with others.

This is true in hard science, social science, business, nonprofits and government. Success in life comes down to relationships.

The good thing is you can expand your emotional intelligence if you work at it.

Some politicians and community activists mistakenly think their ideas are so brilliant that others will automatically see the inherent wisdom of them and embrace them. Wrong-o. You have to be able to sell your ideas, which means having established trust, understanding and rapport with your audience.

The private sector is the same.

I was academically smart but also was the kid who, starting during kindergarten naptime, was always in trouble for talking too much and being disruptive because of my boredom in class. In retrospect, I firmly believe my career was set back at least five years because I had not yet learned to truly work hard, to be disciplined in my use of time, to collaborate with others and to combine self-confidence with a striving for humility. (I know; “trying to be humble” seems like an oxymoron.)

Academics came so easily that I achieved good grades without needing to learn and employ those essential traits, despite the best efforts of my teachers and parents. (That also could explain why Stanford University rejected me three times, twice putting me on wait lists. I’M NOT BITTER ANYMORE. But I digress …)


Note from Chris Cook

This winter, I am teaching a Southern Oregon University course on emotional intelligence (EI) for a cohort of working professionals in Salem, OR. The author of this editorial is a member of that cohort, and I enjoyed how he made the connection between our exploration of EI and his life’s work experience.

How do you see the applicability of EI in your life—as a working professional, family member or community leader? Please share your stories here.

Printed with permission of the Statesman Journal.

What Is in the Mirror?

This week, students in my Working with Emotional Intelligence class were asked to stretch their self-awareness even further by noticing annoying behaviors in others—and then looking for the same behavior in themselves. Are you curious to see what it brings up for you?

Assignment: You may notice certain people or situations impact you more intensely than others. For example, a particular person’s behavior may be irritating to you while it does not impact others. Or you may find yourself in awe of a specific trait or behavior others don’t even notice. Why do you react to certain people and situations and not others?

Carl Jung first introduced this concept, known as the Shadow. The Shadow is understood to be parts of ourselves that are unacknowledged or disassociated with our conscious mind. We are either not consciously aware of them or we submerge or deny them. According to Jungian theory, we project these unclaimed aspects of ourselves on others. As we project a certain undesirable behavior on another, we react to that person or situation with much more intensity and “charge” than when we respond to events that are not projections. According to Jung, the human being deals with the reality of the shadow in four ways: denial, projection, integration and/or transmutation.

This understanding gives us a golden opportunity to explore those shadows. As we become more aware of our emotions and the corresponding reactions, we have a chance for more inner reflection by shining the mirror on ourselves.

For example, if I become angry with a colleague who is not accountable for her mistakes yet claims the credit for accomplishments regardless of whom was involved, I can shine the mirror back on me and ask, “Where am I not being accountable for my actions, and are there times I take all the credit when rightfully it needs to be shared?” I understand it is important to talk to my colleague about my experience with her actions; however, I will be more grounded and not as charged with irritation and anger after I reflect on when and how I have done the same thing. This also promotes more compassion. My dialogue and interaction with this person will be more positive and most likely heard with openness instead of defensiveness and will have an influence on future behavior.

When we find ourselves reacting to certain people or situations, we can shine the mirror back on ourselves. During this week, take the time to learn about your reactions and ask, “What is in the mirror? What would cause a person to act in this manner that is irritating or upsetting? What characteristics, traits or belief systems does that person reflect in this behavior?” Then look for where it is in you. You have an opportunity to find those disowned parts of yourself, either positive or negative.

Be Aware: Start from the Inside . . .

Winter Meditation in Snow with Tree

Are you aware of how you feel and how you respond to those feelings? We can go through our day on automatic pilot, which works fine for tasks that do not require thought such as brushing our teeth or taking a shower.

There are times, however, when being mindless about situations causes us to react instead of respond in a proactive manner. If we get an email or call that angers or upsets us, do we stop to think about the emotion, where it came from and how to respond in a way that results in beneficial outcomes? Or do we unconsciously react in a manner that undermines and/or sabotages relationships with self or others?

This is an assignment for master’s students in my Working with Emotional Intelligence class. The first step toward developing emotional intelligence is to become self-aware. When we are aware of how we are feeling inside, we are more likely to consciously choose a response rather than reacting without thinking about the results of our actions.

I ask my students to take time to be aware of how they feel in situations and why. Recognize their emotions and the effects of those emotions.

Here are some questions you can ask yourself:

  • What am I feeling right now?
  • What has caused me to feel this way?
  • What are the thoughts that follow that emotion?
  • How does that thought align or not align with my values?
  • Have I experienced this before?
  • What can I change to bring the thoughts more into alignment with my values?

I invite you to try this: target a problem situation and increase your awareness about the emotions, thoughts and reactions regarding the problem. You do not have to do anything different during this time—simply be aware of how you are feeling, what is causing those feelings and how they correspond with your core values. Remember, this is the time of self-awareness; you do not have to fix anything—just be aware, starting from the inside.