What do successful companies have in common? They all have robust, differentiated brands; fervent clients; and a culture driven by a shared vision, values, and purpose—all focused on their clients. As I’ve recently been reminded, the secret to success lies at the intersection of client experience, employee experience, and brand experience. These functions work together to deliver your firm’s brand promise and showcase your value proposition.
Search Results for "employee" – Page 3
Have you ever had a moment of realization that all you’ve been doing lately is complaining? It can happen to the best of us. With blatant disregard for schedules, increasing incivility as the norm, and an ever-multiplying pile of work on our plates, it’s no surprise. Seems there’s plenty to complain about.
Branding is all the buzz and has been for some time, but branding can be confusing. What exactly is a brand? And how do you come up with your brand? Let me answer by saying what a brand isn’t.
Adobe understands it. And Google, Apple, Microsoft. Airbnb does, too. LinkedIn, KPMG, Accenture, the San Diego Zoo—they all get it. Zappos, certainly. And these companies are paragons of it, according to Entrepreneur.
Last week, I got to present “Critical Factors for Keeping Top Talent” at a SOREDI event. It was fun to share one of my favorite topics—the importance of happiness at work. With Oregon’s unemployment rate at 3.8% and the country’s at 4.3%, SOREDI was smart to focus on such a relevant topic!
You know that employee who means well but is so ill-suited to her responsibilities that her coworkers have to pick up the slack? Or the knowledgeable guy who looked great on paper before you hired him but who is now disrupting the workplace with his logorrhea? Let’s face it—sometimes we make mistakes. We get one impression of a candidate during the hiring process and later discover he or she is a poor fit for our organization’s culture.
They were born texting, their itty fingers swiping across their cell phone screen while they listened to their iPod on earbuds as Blue’s Clues played on the television, Dad watched cat videos on the laptop and Mom slew Doom demons on the desktop. It was the mid-nineties to early 2000s, and the iGeneration was born into this quasi-anachronistic mash-up scene.
Being Self-Employed: What’s Not to Love? Plus, This 1 Tip Will Boost Your Productivity—and Happiness
It’s the life many of us daydream about while languishing in a stagnant job where our talents go untapped and unappreciated: starting our own business. And many act on that dream—nearly a third (30%) of the American workforce comprises the self-employed and their employees (approximately 15 million in 2014) according to this Pew Research Center article.
When a ship founders, blame rarely lies at the feet of the crew. True, a seaman may fail to properly secure a mooring line or spot a collision risk on the horizon, but ultimately it is the captain who is liable for keeping the vessel afloat and on course. Just as managers are responsible for the poor performance of their team, a company is culpable for any weaknesses present in its leadership.
Have you ever felt yourself slipping into an apathetic haze at work, too bored, uninspired or beaten down to bother? According to Gallup, nearly a quarter of employees around the globe are actively disengaged. That translates to bottom-line losses in the trillions. Not only are companies paying for sagging productivity by disengaged employees, but they’re also missing out on the benefits of having highly engaged powerhouses on their team.
Follow Capiche
Certified By
Accreditation
Training
Training
