“Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” —Tony Hsieh, CEO of Zappos This summer, I worked with the Ashland Food Co-op on its groundbreaking Happiness@Work project—because they DIDN’T forget about the importance of a positive culture when things seemed to be […]
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There’s a lot of buzz about the significance of employee engagement—Forbes, Gallup Business Journal, and Harvard Business Review have all published articles on engagement just in the last three months. I, too, have examined the topic—most recently reporting on the Hay Group findings that highly engaged employees can quadruple a company’s revenue growth and generate […]
Let’s pretend you’ve been given carte blanche to design the company of your dreams. What would that company look like? How would you do things differently? Why would your employees look forward to starting work each day? You already know creating a happy workplace isn’t just about Casual Fridays and big paychecks. And the reasons […]
Leaders define an organization. Leaders inspire employees to achieve terrific heights. Leaders make the difference between success and failure.… Or do they? A recent survey of 1,000 employees suggests otherwise. Conducted by the Communications for Executive Council, the study reveals that employees value connection with their fellow employees over big-personality leaders—1.6 times more, to be […]
Happiness at work is a big topic these days. I spoke to a packed room at the Medford Rotary about it just last week. Even with unemployment still looming large, most people are carrying 150% or more of the workload they were hired for. Companies are cutting their workforce without lowering the expected output. Someone […]
A time traveler from 2019 would scarcely recognize the world today, and the workplace is no exception. Nearly three years of pandemic protocols have transformed our daily experiences, introducing novel challenges for managers that will only continue to escalate in 2023.
When Moneeka Settles isn’t teaching communication courses, solving organizational puzzles, or Telemark skiing, she’s busy helping Southern Oregon University’s Innovation & Leadership (INL) students transform their careers and ultimately lives.
When a ship founders, blame rarely lies at the feet of the crew. True, a seaman may fail to properly secure a mooring line or spot a collision risk on the horizon, but ultimately it is the captain who is liable for keeping the vessel afloat and on course. Just as managers are responsible for the poor performance of their team, a company is culpable for any weaknesses present in its leadership.
In the requisite Stein on Writing, publisher, writer and master editor Sol Stein reveals this secret to successful plotting: create a crucible. If you’ve ever seen Mike Nichols’ Who’s Afraid of Virginia Woolf?, you know how compelling a crucible can be.
When it comes to work, do you value purpose over salary? Growth over comfort? Do you want your leaders to empower rather than instruct you? Are you more comfortable with casual check-in conversations than a formal annual performance evaluation? Do you prefer to focus on your strengths rather than your weaknesses? Does your life take precedence over your career?
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