As we begin to understand our responses to situations, we can more effectively regulate and manage our emotions. My Master in Management class, “Working with Emotional Intelligence,” encourages students to build more awareness and confidence in their ability to understand and strengthen their emotional intelligence. Our habits are expressed through four domains: physical, mental, emotional […]
“Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” —Tony Hsieh, CEO of Zappos This summer, I worked with the Ashland Food Co-op on its groundbreaking Happiness@Work project—because they DIDN’T forget about the importance of a positive culture when things seemed to be […]
Really? Is this a valid question? The business world is changing along with our expectations. More than ever, we are looking to work for an organization with vision and values that align with our own. We are seeking a sense of purpose in what we do and how we do it. Think about your own […]
There’s a lot of buzz about the significance of employee engagement—Forbes, Gallup Business Journal, and Harvard Business Review have all published articles on engagement just in the last three months. I, too, have examined the topic—most recently reporting on the Hay Group findings that highly engaged employees can quadruple a company’s revenue growth and generate […]
Let’s pretend you’ve been given carte blanche to design the company of your dreams. What would that company look like? How would you do things differently? Why would your employees look forward to starting work each day? You already know creating a happy workplace isn’t just about Casual Fridays and big paychecks. And the reasons […]
Leaders define an organization. Leaders inspire employees to achieve terrific heights. Leaders make the difference between success and failure.… Or do they? A recent survey of 1,000 employees suggests otherwise. Conducted by the Communications for Executive Council, the study reveals that employees value connection with their fellow employees over big-personality leaders—1.6 times more, to be […]
Chris Cook, CEO of Capiche, and Jessica Pryce-Jones, founder of iOpener, in Oxford this summer. Chris is a licensed practitioner of iOpener Institute for People and Performance. Take the Happy at Work Survey to See Where You Stand For the second year in a row, the Wall Street Journal’s blog, The Source, has teamed up with the […]
Happiness at work is a big topic these days. I spoke to a packed room at the Medford Rotary about it just last week. Even with unemployment still looming large, most people are carrying 150% or more of the workload they were hired for. Companies are cutting their workforce without lowering the expected output. Someone […]
In Happiness at Work: Maximizing your Psychological Capital for Success (2010), author Jessica Pryce-Jones takes her research with more than 3,000 respondents from 79 countries and gets to the heart of what drives happiness and (this is so cool!) found that happiness drives performance. Happiness at work is defined by Pryce-Jones as a mindset that […]
Chris Cook discusses the blossoming science of happiness at work. Q: How can organizations benefit from developing the capital within rather than hiring new employees? A: By helping employees achieve their potential, organizations are setting themselves up to gain a competitive advantage. Their employees will be more productive, creative, engaged and motivated, and they will […]