Archive for Life Coaching – Page 3

Looking for an Edge? Use Disruptive Innovation.

What do strengths-based leadership, emotional intelligence, appreciative inquiry and courageous conversations have in common? Together, they form a model of coaching that creates more innovative and higher-performing organizations—organizations that use disruptive innovation to become big, juicy and successful rather than withering on the vine.

This holistic coaching model enables people to generate creative solutions to challenges within their workplaces—through disruptive innovation. Capiche uses this model with great success when working with individuals, teams and organizations.

Three scholars from Chicago’s Concordia University are studying this model and its effect on emerging leaders: Kathryn Hollywood, Donna Blaess and Claudia Santin. I saw them present the concept while I was at the University of New Mexico Mentoring Institute’s Eighth Annual Conference last week. I left the presentation with a huge smile on my face. They were speaking my language!

I share their belief that for today’s and tomorrow’s organizations to thrive, they must rely on the innovations of their people. For people to freely innovate, they need a positive mindset. This mindset can be fostered through a holistic coaching model that blends strengths-based leadership, emotional intelligence, appreciative inquiry and courageous conversations.

Let’s Look at Each Component

Strengths-Based Leadership

Strengths-based leadership asserts that people are at their best when maximizing their strengths vs. struggling to be mediocre at everything. As Gallup has discovered over nearly 20 years of researching individuals, teams and organizations, leaders who encourage people to develop their strengths can create a powerful organization comprising teams with complementary strengths. A holistic coach can stimulate the development of strengths, inspire the use of strengths in new ways and illuminate accomplishments while nurturing continued growth and development.

Emotional Intelligence

Emotional intelligence (EI), first introduced in 1998 by Daniel Goleman, is a combination of awareness of self and others—and the ability to manage one’s self and interactions with others for positive outcomes. Some of the benefits of higher EI include greater self-awareness and self-confidence, deeper empathy and a richer capacity to lead and manage change. Other benefits include better health, relationships and overall quality of life. The beauty of EI is that—unlike IQ—it can be increased. Doing so starts with self-awareness, and a coach can be instrumental in a person’s endeavors to increase his EI.

Workplace HipsterAppreciative Inquiry

Appreciative inquiry (AI) focuses on what an individual or organization does well. It shifts the focus from solving problems to multiplying successes. Originally introduced by David Cooperrider in 1986 as a strategy for organizational change, it also is a powerful tool for individual change. As Drs. Hollywood, Blaess and Santin write, “Using AI, the holistic coach will invite the coachee to reflect on specific events or experiences to: a) identify her most outstanding personal accomplishments, b) discuss the learning from these accomplishments, c) identify her values, d) describe five adjectives that describe her ‘at my best’ engagement and e) dream about her contribution to the organization and the world.”

Courageous Conversations

Courageous conversations can only occur in a fearless environment—a place where people are free to try new things as well as to fail. This becomes possible when emotionally intelligent people—working from their strengths—come together to achieve good things and build upon that which is already working. In a trusting and respectful environment, people can share, listen, explore and engage. This is a space where new ideas are born, fresh ways of thinking are embraced and innovation is possible.

The Role of Coaching

We know coaching works. The ICF 2012 Global Coaching Client Study shows most clients reported improved work performance, better business management, more efficient time management, increased team effectiveness and more growth and opportunities. The same study found coaching clients noted greater self-confidence, enhanced relationships, more effective communications skills, better work-and-life balance and an improvement in wellness. The median suggests a client who achieved financial benefit from coaching can typically expect a ROI of more than three times the amount spent.

It’s clear coaching supports and sustains the individual growth needed for high-performing organizations. Holistic coaching focuses on appreciating strengths, developing greater emotional intelligence, opening communication and getting more of what’s already good. This contributes to the organization’s success by maximizing performance, productivity and ability to innovate and change—while developing individuals’ potential and connection to their life’s work.

The ICF study reports that 86 percent of companies say they made their investment back. In fact, 19 percent saw a ROI of 50 times their investment, while another 28 percent saw a ROI of 10 to 49 times the investment.

Get Started Now

Are you ready to go to the next level? Is your organization ready? Let the disruptive innovation begin! Capiche specializes in holistic coaching for individuals, teams and organizations. Call 541.601.0114 or email Chris Cook to see what coaching can do for your organization.

What’s Stopping You from Reaching Your Potential?

You Can Make Meaningful Change Before the End of 2015—If You Start Now

Do you have a goal you want to reach by the end of the year—either career-related or personal? Is there something you want to improve or change between now and then?

What’s holding you back? Where are you stuck? Why haven’t you been successful in the past?

Have you ever considered working with a coach?

You may wonder who exactly seeks out a coach … it’s winners who want even more out of life.

Finding the right coach may not be as momentous a decision as choosing your life partner, but it’s not far off.

As with any close relationship, there has to be harmony. Kindred spirits inspire, but they can also hold you back. You’re not looking for a friend. Or a superior. You want an equal whom you respect and who respects you.

Lion in the MirrorThe right coach will connect with you at a profound level while also applying gentle pressure, like the grit that polishes the pearl. Without challenge and accountability, you’re just having a conversation.

Recommendations from colleagues are helpful, but one person may like Uggs while another prefers tap shoes. You have to find the best fit for you. Who’s going to help you reach your goals?

Are your aspirations professional, personal or both? Do your research and find out what kind of a coach you want. An executive coach? Business coach? Life coach? Career coach? Or could your team be more effective?

Explore the websites of coaches in your area and see whose philosophy, personality, and attitude resonate with you. Narrow your list down to a few finalists and schedule a free consultation.

When you meet with a prospective coach, pay attention to how you behave and feel. You may find yourself sharing things you’d never expected to tell a stranger during a first meeting. You need someone you can be completely honest with. If you quickly develop a rapport, there’s a good likelihood you’ll be able to establish a relationship of mutual trust.

The coach’s questions may elicit new realizations about your career or life trajectory. Did you come away from that first meeting feeling inspired, with a clearer vision of what to aim for and how to get there? A coach should help you clarify your goals while also equipping you with the tools to reach them.

In Your Executive Coaching Solution, Joan Kofodimos says a good coach will do the following:

  1. Strike a balance between supporting and challenging you
  2. Help create feedback loops with colleagues
  3. Assist with clarifying your true strengths, values and purpose
  4. Provide structure in the development process
  5. Broaden your perspectives
  6. Teach concepts and skills
  7. Maintain confidentiality
  8. Influence how others view you

Keep these tips in mind as you evaluate coaches and try to listen equally to your heart and your head. Ultimately, you’re looking for the person who’s going to push you to greater heights—and depths.

Chris Cook Head ShotAs you seek a coach who is right for you, give me a chance to interview for the position.

Not sure if coaching is for you? Check out my coaching services for free. In your 30-minute sample session, I guarantee you will design action toward the change you desire. I will help you become clearer on what you want, develop action plans, stay committed to your goals and live intentionally.

As your coach, I will hold you accountable—and that’s a good thing because statistics show people who are coached are seven times more likely to follow through on their plans.

Call 541.601.0114 or email me today to schedule your free sample session and get started on making those changes you’ve been thinking about for … [fill in the blank].

Don’t Let Stress Kill Your Dreams—and Other Lessons from a Shipbuilder

Orcas Island

Photo by Chris Cook

This is a story about Robert—and all of us. Robert moved to the West Coast without a dime in his pocket. Over the next 30 years, he became mayor of a major city and owner of a successful shipbuilding business.

At only 48 years of age, Robert was told the stress of his work had taken a toll on his health—and he had 1 year to live. Robert gave up politics and sold his shipbuilding business for what would be $60 million today. He moved to Orcas Island with his family and retired. More about Robert later …

The Trouble with Stress

Many workplaces have unconsciously developed a culture of stress. The most common cause of stress in the workplace is extensive overtime—too much work. This results from cuts in staffing, a fear of being laid off and pressure to meet ever-rising job expectations without a corresponding increase in compensation, recognition or job satisfaction.

If you are a business owner or manage a team of employees, do you know the negative impacts of a stressed-out employee or work team? According to the US Bureau of Labor, stress costs US business more than $400 billion annually. This manifests in a high rate of employee turnover, overuse of sick time, lower productivity, less creativity and poor customer service. So you’d better be on the lookout for stressed-out employees.

Rick Hughes, a lead advisor for the British Association for Counselling and Psychotherapy lists these 10 warning signs.

Stressed-out employees:

  1. Take more time off work than usual—sick leave or vacation.
  2. Have increased use of substances such as alcohol, tobacco and drugs (prescription and illegal).
  3. Exhibit greater irritability, poor concentration and reduced productivity.
  4. Have deteriorating personal or work relationships, including bullying behaviors.
  5. Are more emotional, moody or over-reactive to what others say.
  6. Start to behave differently—in a way that’s out of the norm.
  7. Have a change in eating and sleep patterns.
  8. Exhibit physical reactions such as sweating, palpitations and increased blood pressure.
  9. Feel negative, depressed and anxious most of the time.
  10. Feel trapped or frustrated … and believe there’s no solution.

Cascade Campground SignIf you see any of these warning signs, it’s time to take action. That means shifting from a culture of stress to a culture of engagement and productivity. Talk to the employee and get to the root cause. Then make changes to counteract the stressors. It may seem like an expensive proposition, but it’s not nearly as expensive as doing nothing.

What if you are an employee and you think you might be experiencing a level of stress beyond that which is healthy?

Here are five ways you can combat stress:

  1. Get moving! Start with a basic exercise program—even if it’s just a short walk during a morning break. You’ll feel better and have a clearer head.
  2. Kiss your kids. Kiss your partner. (No, not your business partner—your life partner!) Creating a sense of connectedness releases endorphins—the counter-agent to stress.
  3. Get to know your fellow workers. Creating a sense of belonging in the workplace makes for a happier, more supportive environment.
  4. Have a cup of tea. Scientists at University College London noted that people who drank black tea four times a day for six weeks had lower levels of cortisol after a stressful task than those who drank a caffeinated fruit beverage.
  5. Reflect on what you value. By getting in touch with what’s really important to you, you are better able to make decisions that resonate—in other words, make yourself feel good instead of bad. You’ll find the “small stuff” doesn’t stress you out as much.

Lesson from Robert

KayakingBack to Robert, the man given just a year to live because of the toll stress had taken on his body. He is a real person. His name was Robert Moran. In 1875, at age 18, the penniless Robert moved from New York to Seattle. Over the next three decades, he created a successful shipbuilding business, became mayor of Seattle, rebuilt it after the Great Seattle Fire and also rebuilt his shipbuilding business. (That would cause a bit of stress, huh?)

After being given a year to live, he and his family moved to Orcas Island off the coast of Washington. He lived there another 38 years! Grateful for a new lease on life, he donated 2,700 acres of land to the state of Washington for preservation—one of the country’s first state parks. He wanted others to enjoy the health benefits of spending time in nature. Today we know the land as Moran State Park, the largest public forestland in the San Juan Islands and home to old-growth forest.

Do you have important things you still want to accomplish in this life? Don’t let stress kill your dreams. Capiche can help you implement the changes necessary to do away with stress—both in your life and your company culture. Let me know what is stressing you out, and let’s fix it. Just call 541.601.0114 or email chris@capiche.us to get started.

Want to Accelerate Your Career? The Magic Formula = EI + Coaching

Happy, Successful Leader with Emotional Intelligence
What will get you $29,000 more per year, make you 58% more effective at your job and rank you with 90% of top performers? If you’ve been following this blog, you can probably guess.

Yep, that’s right. Emotional intelligence.

Unless you want to be among the 80% of low-EQ employees classed as “bottom performers,” it’s time to discover how you can accelerate your career and become a better leader by developing your emotional intelligence.

Studies show those with average IQs outshine their highest-IQ counterparts 70% of the time because of their EQ.

Whereas IQ and personality are static elements of your makeup, you can always increase your emotional intelligence (thanks to the wonders of neuroplasticity)—and doing so will make a surprising difference in both your life and work.

What Is Emotional Intelligence?

In a recent Forbes article, bestselling coauthor of Emotional Intelligence 2.0 and cofounder of Talent Smart Travis Bradberry describes the two primary competencies and four core skills that make up emotional intelligence.

Personal Competence

This first competency comprises self-awareness (observation) and self-management (actions). Your observation skills, sensitivity and ability to control your emotions come into play here. How conscious are you of your emotions, and how accurate are your self-perceptions? Do you practice mindfulness to remain aware of your emotions, and are you able to take a step back and regulate them when needed? How malleable are you, and can you transform a negative emotion into a positive action?

Social Competence

This competency focuses on social awareness (observation) and relationship management (actions), mapping the reflection and regulation required for personal competence to social situations and relationships. How well do you understand the motives, actions and moods of those around you? Do you intuitively sense people’s emotions and accurately perceive their intentions? Can you use these perceptions to navigate relationships and communicate successfully?

What’s Your EQ?

In an Inc. article, Bradberry outlines 18 key indicators of highly developed emotional intelligence.

Here are a few questions to help you explore your EQ and see how you well you meet Bradberry’s criteria:

  • Do you use a rich range of vocabulary when describing your and others’ emotions? The better you can articulate emotions, the better you can understand and thus manage those emotions.
  • Are you curious about people? Curiosity is a marker of empathy, and it also suggests a natural willingness to listen.
  • Do you welcome change? When your reaction to change is governed by openness and adaptability rather than fear, you will float rather than flounder in the face of transformation.
  • Are you aware of your strengths and weaknesses? If you have a clear sense of your gifts and blind spots, you can leverage your strengths to your advantage while minimizing the impact of your weaknesses.
  • How well can you judge people’s character? This quality is critical to building and leading a successful team.

Ready to Develop Your EI?

Becoming aware of the significance of emotional intelligence is the first step. The second is actively seeking to improve it.

It’s sometimes difficult to objectively evaluate your EI, particularly if you’re one of the many high potentials and middle managers who need to develop this area before they can rise to greatness. Even those who have already achieved success may have difficulty connecting with their employees in meaningful and effective ways.

No matter where you’re at on the EQ scale, you can always benefit from honing your EI. According to Bradberry, “every point increase in emotional intelligence adds $1,300 to an annual salary.”

But monetary rewards are only the beginning. Possessing self-understanding and the ability to control your emotions will give you a greater sense of purpose, peace and well-being. Developing a deeper rapport with your colleagues and employees will increase your effectiveness, their productivity and everyone’s happiness.

The Time Is Now

A co-active leadership coach like Chris Cook can accurately assess your EQ, identify ways to improve your emotional intelligence and give you the tools to do so. Chris will nudge you gently but firmly toward outcomes, holding you accountable while inspiring personal and professional growth.

To schedule a complimentary phone, Skype or in-person consultation with Chris, call 541.601.0114, email chris@capiche.us or complete our Contact form today.

“Let Me Not Die While I Am Still Alive.”

Stormy Sky Clouds
And other lessons from an untimely death.

I think I have a lot in common with 391,833 other Facebook users. I don’t want anyone to miss the essence of Sheryl Sandberg’s message from June 3 sharing her feelings and realizations from the 30-day religious mourning period following her husband’s unexpected death.

My thoughts keep going back to her Facebook post on losing her husband, Silicon Valley entrepreneur Dave Goldberg. What she shared can make us all stronger, more emotionally intelligent and better parents, children and friends.

She now understands the one-line prayer, “Let me not die while I am still alive,” shared by her childhood friend, now a rabbi.

She understands that “when tragedy occurs, it presents a choice. You can give in to the void, the emptiness that fills your heart, your lungs, constricts your ability to think or even breathe. Or you can try to find meaning. These past thirty days, I have spent many of my moments lost in that void. And I know that many future moments will be consumed by the vast emptiness as well. But when I can, I want to choose life and meaning.”

And empathy—Sheryl shines a new light on the power of empathy. In the past, she would have thought exhibiting empathy would look something like trying to reassure someone things would get better or—as many of us do—to put a silver lining on it, “Well, at least you had a great marriage for 11 years,” or “Thank goodness you have your children.”

Sheryl says it’s all about truth. “Real empathy is sometimes not insisting that it will be okay but acknowledging that it is not. When people say to me, ‘You and your children will find happiness again,’ my heart tells me, yes, I believe that, but I know I will never feel pure joy again. Those who have said, ‘You will find a new normal, but it will never be as good’ comfort me more because they know and speak the truth. Even a simple ‘How are you?’—almost always asked with the best of intentions—is better replaced with ‘How are you today?’ When I am asked ‘How are you?’ I stop myself from shouting, ‘My husband died a month ago, how do you think I am?’ When I hear ‘How are you today?’ I realize the person knows that the best I can do right now is to get through each day.”

She also learned that resilience can be learned. Her friend Adam M. Grant taught her about the three components that create resilience: “Personalization—realizing it is not my fault. He told me to ban the word ‘sorry.’ To tell myself over and over, This is not my fault. Permanence—remembering that I won’t feel like this forever. This will get better. Pervasiveness—this does not have to affect every area of my life; the ability to compartmentalize is healthy.”

Thanks for sharing, Sheryl. We’ve looked up to you as a highly successful female executive and bestselling author. Your book, Lean In, inspired us women to get out there and claim our place in the world of business. Your recent Facebook post inspires us and teaches us how important it is to choose meaning and life, impart empathy and learn to be resilient. How are you today?

Links to other articles and blogs on Sheryl’s post can be found at The New York Times.

What’s the Best Blend of Mentoring and Coaching?

Mentee Artwork (Orange Fields Green Mountains with Lamb)

All artwork by a girl Chris mentored for five years as part of the Soroptimist Strong Girls Strong Women program

Coaching and mentoring are close to my heart. Now a certified coach, I am fortunate to be in contact with a mentor I have had since my senior year in college over three decades ago. A retired journalist and professor, she is an author, a woman of great wisdom—and still my mentor.

Because of my experience in mentoring, coaching training and work with leaders related to emotional intelligence, I have been asked to lead a workshop at the University of New Mexico’s Mentoring Institute Annual Conference this year. The topic is “Developing Excellence in Leadership and Coaching—for Mentors.”

This blog post features an interview about that workshop.

Interview with Chris Cook

In this edition of Mentoring and Coaching Monthly, you will find an interview with 2016 Pre-Conference Workshop leader Chris Cook. Her workshop, “Developing Excellence in Leadership and Coaching—for Mentors,” is sure to have something for everyone.

Mentee Artwork (Girl in Mixed Media)Q: Can you describe your background? How did you get into mentoring?

A: My background includes 30+ years in marketing for professional services, higher education, nonprofits and other businesses. A few years ago, I earned a master in management degree, and in the process I found positive psychology. I loved it! I found a way to mesh marketing and positive psychology in work that focuses on helping organizations develop and live their brand. There’s a lot of coaching involved—and some mentoring.

For coaching, I trained at the Coaches Training Institute (CTI) and at CRR Global, and I am certified by the International Coaches Federation. I work with a variety of individuals and organizations.

I am both a mentor and a coach. Actually, coaching and mentoring are very close. There is a distinction though. Mentors work with mentees who want to learn the skills and knowledge their mentors have developed to further their life goals. Coaches work with clients to help them discover their greatest purpose, passion and values and to help them lead/live intentionally—in resonant choice.

As a mentor and a coach, I’ve found there are times in which you need to be one and not the other. Part of this workshop is to help mentors learn how and when to use skills that come from the coaching profession to augment their mentoring skills.

Mentee Artwork (Bird Collage)Q: What else can those attending your workshop expect?

A: They can expect 3+ hours of hands-on, experiential learning. I will share tools I have used over the years, and we will practice and talk about ways to use them in different situations. I expect the participants will learn as much from each other as they will from me!

Q: Without giving too much away, can you describe the co-active coaching model and the relationship systems model?

A: The co-active coaching model was developed by Karen Kimsey-House and Henry Kimsey-House—two pioneers in the coaching world and cofounders of the Coaches Training Institute. It emphasizes a partnership between the client and the coach, and it also promotes a combination of deepening understanding (co) and forwarding the action (active).

The relationship systems model I use is based on work by Marita Fridjhon and Faith Fuller, the cofounders of CRR Global. The premise is that we are all in relationship—with ourselves, our partners, teams, organizations, etc. Here we coach the system, not the individuals.

Both coaching methods have been used around the world and in nearly every type of organization with nearly every kind of person.

Mentee Artwork (Composition in Yellow)
Q: Do you believe that everyone has the potential for creativity?

A: One of the most basic premises of coaching using these methods is that we believe the people/systems are naturally intelligent and creative and resourceful.

Q: What constitutes an effective leader/coach?

A: There are several skills that are critical—mostly based on having highly developed emotional intelligence. The good part is EI can be learned. It can be developed. It’s not like IQ, which you are born with a level and that’s the level where it remains.

Q: Is an effective leader born, or can anyone learn to lead effectively?

A: I believe people can learn emotional intelligence, and, with that, they can learn leadership skills and tools. The competencies of EI—self-awareness, self-regulation/motivation, empathy and relationship awareness—are the foundation to all relationships. Leaders set the stage for how the relationship—or organization—will work together.

Q: What is one piece of advice you would give to those entering into a leadership position?

A: Find a mentor and get a coach. There’s nothing like having someone help you through a transition, help you grow in a new role and help you develop your own leadership style. Plus, it’s true when they say, “It’s lonely at the top.” A mentor and a coach will be your ally, and they will hold you accountable to take the steps to maximize your potential.

What a Year It Was—What a Year It Can Be

New Years Fireworks

With the holiday season wrapping up and a new year on the horizon, this is the time of year we reflect on the past and set our intentions for the future.

I have a series of reflections I use with my coaching clients as well as for myself. Try them out! Answer where you can from both a personal and professional stance.

Looking Back on 2014

  1. What was one defining moment in 2014?
  2. In what way(s) has 2014 shaped you for the better?
  3. As you reflect on 2014, what are you grateful for and what are you appreciating?
  4. Overall, how would you rate 2014 on a scale of 1 to 10?
  5. What would have made 2014 a 10 out of 10?

Looking Ahead to 2015

  1. As you look ahead to 2015, what excites you?
  2. What are your key goals and objectives for 2015? (or as the book The 4 Disciplines of Execution asks, “What are your Wildly Important Goals?”)
  3. Where and how do you want to stretch yourself in 2015?
  4. What will make 2015 a 10 out of 10 year for you?
  5. What is a possible theme for the year that could serve to lock in a resonant 2015? (Maybe a song, a sports team or a movie—old or new—as long as it resonates with you.)

You may find this is a fun way to spend New Year’s Eve or New Year’s Day with loved ones. I believe sharing these reflections deepens their meaning. And sharing your goals and dreams with those you care about provides more of an incentive moving forward.

Let me know if there’s a question you like to reflect on that’s not listed above. This is a process I have been evolving for some time now, and surely there are other reflections that would enhance the process.

Time to Get a Coach?

Perhaps this is the year for you to get a coach. People with coaches are seven times more likely to achieve their goals because of the accountability a coach requires and the support and positive motivation a coach provides.

Give Chris a call at 541.601.0114 or email for a sample session to see if coaching is right for you.

Read our other blog posts on coaching:

Why Coaching, Why Now

The Wall Street Journal reveals that executive coaches report steady demand for their services despite the recession. As the economy begins to bounce back …

Leadership Coaching

As a leader, you want your organization to succeed. You work hard to create a culture of high-performance. You encourage your employees’ happiness because …

Personal Coaching for Leaders and Organizational Development

Personal coaching supports and challenges leaders to maximize their potential, which ultimately maximizes the potential of the people they lead. Our coaching goals are to …

What’s Holding You Back from Reaching Your Potential? How to Find a Coach Who’s the Right Fit

Do you have a goal you want to reach by the end of the year—either career-related or personal? Is there something you want to improve or …

This Is for All the Lonely Leaders: Why Partner with an Executive Coach

Think back on your life. As you were growing up, who nudged you toward greatness? Who gave you gentle support while simultaneously …

Too Busy?

Tasmanian Devil
How did you answer the last time someone asked, “How are you?” I’ll bet it was something like:

  • Oh, I’m slammed.
  • I’m so busy!
  • Crazed.
  • Buried.

Recently a colleague told me she was “doing a trapeze act until the monster project is finished.” The week before, she was “wrapping up a gargantuan project.” Sounds impressive, but what does that even mean?

It seems that people have confused their own busyness with importance, value or worth. If I’m this busy, I must be in demand. I must have a thriving business. I must be very successful.

Think about the perception that your busyness creates for others. Have you created a personal brand as a very, very busy person? What does this mean? When I think “busy,” I think harried, rushing, frantic—and probably not necessarily effective or of great quality. More Tasmanian Devil and less effective leader or loving family member.

The sad thing is this perception of busyness is harming how we connect and how we interact with one another—both with colleagues and with family and friends. We forget to make time for important things like mentoring a new professional (they wouldn’t dream of asking for help from such a busy person). Or we may miss an invitation to a niece’s piano recital or basketball game because everyone knows “Aunt Chrissy is too busy.”

We have a choice in how we perceive and how we show up in the world.

I have chosen NOT to be busy busy busy. I prefer to think of myself as happily making my way toward my personal and professional goals. I take time for things that need time. I savor. I enjoy every moment that I can. I am grateful.

While I may have as many time challenges as the next person, I choose to represent myself (and think of myself) as a happy person who is in control of my life and not being run ragged by myriad demands and pressures. Ask me how I am, and chances are I’ll answer, “I’m great.”

If you are looking to change how you perceive and how you show up in the world, you are in luck. Research shows that we can rewire our brain at any point in our life. It comes with intention and practice. Let me know if you would like a free coaching session to get started.


As happiness guru Shawn Achor likes to point out, people get happiness backwards. Getting that monster project done will not make you happy—but your being happy will get that project done faster and better. It’s called the happiness advantage.


Are You on Track to Meet Your Year-End Goals?

Woman Jumping a Track Hurdle

Here are 5 steps to make it happen.

Last month, I read a blog post by my high school classmate Bruce Johnson titled “How to Craft a 100-Day Plan So You Finish This Year Well.” He’s a very smart guy who, as he puts it, has “a business growth coaching, consulting and executive education firm that helps business owners and entrepreneurs like you become great at building a business that’s designed for maximum growth, impact and profitability.”

His post got me wondering what I could do to boost the year for Capiche—my own coaching and consulting firm. I read Bruce’s steps and realized that not only could I do these for my own business, but also that I could help other businesses implement these steps for their success.

I encourage you to read Bruce’s post. I’ve outlined his steps below and added some of my own ideas for #5: Set Yourself up for Success for Next Year. Have a look.

1. Be Clear on Your Starting and End Points.

It’s October. January is less than three months away. What is realistic? What is most important? Focus there. As Bruce reminds us, “Don’t limit your targets/metrics to just revenue. Pick three to five metrics for you and your team.”

2. Go for the Low-Hanging Fruit First.

Seems obvious. We have long- and short-term plans and tactics, and while we need to be working both, at year’s end, it’s okay to hit the short-term plan hard. Typically, this means re-igniting relationships with current/recent clients vs. reeling in that new client.

3. Double the Speed.

I love Bruce’s analogy of the two-minute warning in football or that last leg of the track race. You don’t slow down because the event is almost over—you put it into overdrive to come out ahead. Do the same with your business tactics.

4. Calendarize Your Tactics.

Calendarize? Really? Bruce, is this even a word?! (Just kidding. I looked it up. It is.) In other words, set dates and hold people—including yourself—accountable. It’s easy to blow something off when there’s not a deadline. Time is short. Calendarize every step toward your goals.

5. Set Yourself up for Success for Next Year.

Bruce mentions things like a new marketing campaign, a new product, a new technology issue or capability, hiring or training some new talent, researching a new market or redesigning a new website with new capabilities.

Here are a few other ideas you can accomplish this year to set yourself up for success in 2015:

  • Revisit your organization’s mission, vision, values and purpose. Do your mission, vision, values and purpose still make sense? Do they ring true? If not, it’s time to get clear on what you DO hold true and how you want your business to move forward.
  • Do a brand assessment. Check in to see if you are in alignment with your brand. Are you living your brand? Do all your business decisions align with your brand? Does every action and communication align with your brand? If not, it’s time to get a clearer definition of your brand, which will guide you toward a more focused business strategy.
  • Conduct a perception survey to determine how others view your organization. Talk to key stakeholders (clients, customers, suppliers, vendors, influencers, and your in-house team). Use this information to chart where you are now vs. where you want to go in 2015.

Let Capiche help you with any or all of the three strategies listed above. You’ll be delighted how these simple actions will craft a winning strategy for 2015.

I’ll sign off with Bruce’s signature closing . . . “To your accelerated success!”

10 Ways to Practice the Negative Approach to Happiness: Part 2

Hill at Sunset: Contemplation

Taking the Negative Approach to Happiness

Here we pick up from our last article on practicing the negative approach to happiness. To recap, Part 1 offered the following tips on finding happiness through the back door:

  1. Be Vulnerable
  2. Humiliate Yourself
  3. Imagine the Worst-Case Scenario
  4. Don’t Think Positively
  5. Give up Hope

Below are the next five steps on your backwards path toward happiness:

1) Realize It’s Okay to Not Be Okay

Pretending everything is copacetic when you’re feeling otherwise is another form of counterproductive suppression. Therapeutic modalities such as radical acceptance therapy teach us to soften ourselves to pain, grief and anxiety. Resisting these feelings causes our bodies to tense and our stress levels to spike, while letting down our guard and allowing the pain to wash over us helps us heal our wounds. Author of Radical Acceptance: Embracing Your Life With the Heart of a Buddha, Tara Brach defines radical acceptance as “the willingness to experience ourselves and our life as it is.” Accepting reality and facing it head-on will deepen your authenticity and ultimately happiness.

2) Embrace Failure (or, as I like to frame it: fail forward)

Learning to embrace our failures with levity, humor and ingenuity helps us leap over speed bumps that could easily become obstacles. When we feel shame for our shortcomings, when we lament failing to meet a goal, or when we succumb to feelings of defeat, we lose the precious opportunity to glean wisdom from our failures. By accepting and even celebrating our failures—as in the invaluable Museum of Failed Products created by retired marketer Robert McMath—we can stumble upon the kind of happy accidents that lead to scientific breakthroughs and galvanizing creative sparks. Robert McMath and Thom Forbes write about this phenomenon in What Were They Thinking? Marketing Lessons You Can Learn from Products That Flopped.

3) Let Go

The control freaks among us will have difficulty with this lesson, but once we recognize that it is beyond our power to control the universe, our anxiety will drift away like a leaf on a stream. Attempting to make ourselves secure escalates our feelings of insecurity. Countercultural philosopher Alan Watts calls this the law of reverse effort or the backwards law: trying to make everything right often causes things to go wrong. Watts writes, “When you try to stay on the surface of the water, you sink; but when you try to sink, you float.” Security is an illusion. It is only when we acknowledge that insecurity is an inevitable aspect of life that we cease to fear it.

4) Practice Calm Indifference

Stoicism, Buddhism and mindfulness meditation all call us to examine our circumstances with calm indifference. According to the Stoics, it is not certain people, events or situations that cause suffering and distress but rather our beliefs about them. When we judge a person irritating, an event tragic or a situation stressful, we make ourselves angry, sad or anxious. If we suspend judgment, we can respond more objectively to the situation. Guided by reason (Stoicism), compassionate detachment (Buddhism) and intentional focusing of our attention (mindfulness meditation), we can gain an inner tranquility amidst life’s vicissitudes. Philosopher and scholar of Stoicism William Irvine describes this inner tranquility as a “state of mind … marked by the absence of negative emotions, such as grief, anger and anxiety, and the presence of positive emotions, such as joy.”

5) Contemplate Death

We spend 99.99% of our waking lives trying to ignore it. We tuck the thought of it away into our subconscious, pushing it down every time it bulges through the carpet of our consciousness. We practice systematic denial of it until the moment when it is no longer possible to deny: one day, we will die. As we know from our initial post on The Antidote, suppressing our fear of death only makes it more prevalent. So how are we to cope with the terrifying inevitability of death? Meditate on it. From the medieval tradition of memento mori to Mexico’s Day of the Dead, cultures that reflect on death—both their own and that of their loved ones—feel less fear and anxiety around the subject. If you live your life with a tender awareness that it is fleeting, you will make decisions with greater wisdom and purpose. You will have fewer regrets at the end, and such a life will have been a richer, more fulfilling and ultimately happier one.